Frequently Asked Questions

There are two types of services out there. One, who simply "shop" raw material for you and send it to your home. You end up spending more time cooking coz you dont want to do it in the first place. Two, who cook meals and freeze them and send frozen bricks once in a week to your home. We are none of them. Lunch Dinner is a pre-order weekly meal service offering fresh, healthy, and affordable home-style meals. We provide pre-planned weekly menus for pre-order and deliver to nearby pickup points—perfect on the day it was supposed to eat.

You place your order in advance for the coming week. Orders close every Saturday midnight for the following week (Monday–Friday). Meals are delivered daily to pickup locations, ensuring freshness and minimal waste.

We want to save both of our efforts without wasting any resources ex : time/fuel/manpower. We will deliver to strategically placed pickup points within 1 km of your chosen location—home, office, gym, or school. You can walk, jog, or drive to pick up your meals within a 2-hour window from the notified time. Just show up at pickup location with your qr code and/or Order number to collect your meals.

We will notify you when meals are available for pickup at the designated pickup location. You will get 2 hours to come and pickup the meals. Unclaimed meals after the pickup window may be donated or reassigned. Please try to pick up on time!

Our rotating weekly menu includes:

• Vegetarian, vegan, and non-vegetarian options
• Balanced macro-friendly meals for fitness enthusiasts
• Meals cooked with minimal oil and fresh ingredients
• Allergen-labeled packaging

We use Stripe for secure payments. Once your cart is ready, you can:

• Checkout as a guest (Name, Email, and Mobile required)
• Login or create an account to save preferences (coming soon)
• Use Google login for a fast experience (coming soon)

Sorry, not now! We are starting from home based kitchen where we preapre all sort of food which can contain allergens (gluten, milk, nuts, soy etc). We request you to provide your comments during checkout. To help you further our Meals are tagged and color-coded:

• 🟢 Vegetarian
• 🔴 Non-Vegetarian
• 🟠 Vegan

***** Thanks for understading our limitations for the time being.*****

We prioritize sustainability by:

• We only cook based on your pre-orders to reduce/eliminate storage and waste
• Using centralized cooking and waste processing
• Planning to convert scraps into compost and cooking gas
• Encouraging walking or cycling to pickup points to lower carbon footprint

Yes. We use safe, commercially compostable containers and are transitioning to completely biodegradable and compostable packaging as we grow.

Modifications or cancellations must be made before the weekly cutoff (Friday 11:59 PM). After that, orders are locked in for the week.

We’re currently operating in North Shore Auckland, starting with a few local zones and expanding based on customer interest.